Reservations will soon open for when the City, County, and State restrictions have been lifted. 

We understand that this has been a trying time for everyone and we are very eager to get back to serving our community with a safe and fun activity for the entire family. 

However, to do our part to keep everyone involved safe we are instituting the following changes to our booking procedure and store policies: 

⁃ Parties will only be able to book for 1 hour at a time. Parties wanting 2 hours will need to make a separate reservation for the second hour. 

⁃ Due to social distancing regulations still in effect and sanitation policies only 5 groups will be allowed to participate in the facility during any given time slot. 

⁃ Parties will not, under any circumstances, be combined or will have to share a lane. Each party will be in effect purchasing a private lane for that time slot. 

⁃ To maintain appropriate social distancing practices parties will be limited to 8 people or less. 

⁃ For the safety of employees and participants reservations will have to be paid for in full through the online booking process in advance. 

⁃ Walk in groups will not be accepted during this time so that we can ensure proper staffing and social distancing measures. Please reserve online via our 24/7 portal. 

⁃ All waivers must be filled out in advance or via a personal cell phone device. Waiver stations in the facility have been removed for sanitation concerns. 

⁃ Since availability is severely limited due to State mandates, our cancellation policy will remain in effect requiring 48 hours notice for a cancellation to receive a refund. Only 5 groups are allowed to participate at a time so a group not showing up the day of for a spot that could be filled with notice is detrimental. However, we understand emergencies and people getting sick so if something does arrive the day of your reservation we will handle these situations on a case by case basis. 

Our Part:

⁃ Our facility will be sanitized every hour to prepare for the next incoming groups and lane usage will alternated to ensure proper sanitation time. 

⁃ Axe Masters will maintain 6 feet of distance between the party and themselves for everyone’s safety. 

⁃ Axes will be issued to throwers at check in time to ensure proper sanitation measures have been taken. 

We understand the concern of reopening our facilities as they are not essential to fighting the COVID-19 pandemic. We do not make this decision without thought or care for that situation. However, economically, our Veteran owned and operated local Small Business must open as soon as government mandates are lifted so that we may have a chance of surviving the financial fall out the pandemic has caused. We truly appreciated the love and support everyone has shown and pray that even if you don’t agree with our decision that you can understand our reasoning. We look forward to seeing everyone safe and happy once this is all over. 

The Axe House Team